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SARS NEW USSD COMMUNICATION METHOD

What are Mobile Tax Services?

Taxpayers with no internet connectivity or smart phones can request certain tax services for free.

USSD or quick codes as it is known, is a new feature available to taxpayers.

Taxpayers who have basic standard mobile devices (not a smart phone or internet) can send an SMS or a USSD request to SARS.

Taxpayers with smart phones and internet have access to more services including the SARS MobiApp, Live Chat and ‘Ask SARS a question’. For more detail on all mobile services available on both smart and basic phones, see the online Guide to SARS Mobile Tax Services.

Or if you have any issues sending a USSD query to SARS, see the ‘Frequently Asked Questions’ section at the bottom of this webpage.

New USSD services and steps

There are four services available:

  1. I want my Tax Reference Number (TRN):

2. What is my account balance?

3. Must I file a Personal Income Tax return?

4. Contact me to make an eBooking:

Difference between USSD and SMS?

Steps:

USSD SMS

Type in *134*7277# and dial.

Once dialled, your mobile device will display a menu option of tax services. Select the service your require by replying to the menu option.

SARS will request your ID or Passport or Asylum number. When successfully verified by SARS, your tax resolution will be displayed on your device.

 Send an SMS to SARS on 47277 for certain Personal Income Tax related services. These services can be accessed with or without data/airtime.

Services:

USSD SMS
  • What’s my Tax number?
    This service should be used when you wants to verify that you are registered for Personal Income Tax. This service will display your tax number on your mobile device.
  • Request Account balance
    This service can be used when you are registered for Personal Income Tax and want to determine the balance of your tax account. This service will display your tax balance which includes your Personal Income Tax and Administrative penalties.
  • Do I need to file a tax return?
    This service should be used when you want to verify whether your are registered for Personal Income Tax and liable to submit an Income Tax return. Note that this reply will display the answer of either a Yes or No.
  • Request an eBooking appointment
    This service should be used when you wants to request a call back from SARS to create an eBooking appointment on your behalf. SARS will then call you back to make an eBooking appointment.
  • Request an eBooking appointment:
    Booking (Space) ID number/Passport number/ Asylum Seeker number
  • Confirmation request to determine whether to submit a (PIT) tax return:
    File (Space) ID number/Passport number/ Asylum Seeker number
  • Request the issuing of the IT150 (Tax Registration Number):
    TRN (Space) ID number/Passport number/ Asylum Seeker number
  • Request Account related queries (balance statements) and/or provision of Statement of the Account (SOA):
    Balance (Space) ID number/Passport number/ Asylum Seeker number

Note:

  • The USSD and SMS services are not available for tax practitioners.
  • The USSD and SMS services are free of charge and only available to Individual Taxpayers for Personal Income Tax (PIT).
  • The cell number used when requesting a service via USSD and SMS must be the cell number of the individual PIT profile of the taxpayer as registered on eFiling. To update your registered details, login to eFiling or SARS MobiApp.

 

Courtesy SARS Website – https://www.sars.gov.za

 

Contact

Phone

+27 082 896 8633

Email

nazier@simplifyconsulting.co.za

Address

Cape Town, South Africa

Serving clients Nationally and Internationally

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